Please "click" on any question to get an answer or scroll down for a list of questions and answers by category.
Yes, as a member of the SCRS you are required to participate in the retirement system at the secondary agency also.
Employee Performance Management System
1. What is the purpose of the Employee Performance Management System?
To provide an accurate and objective method to evaluate employees;
To improve the work performance of employees in order to enhance efficiency and productivity ;
To assist management in assigning work and delegating responsibilities based on a mutual understanding of the employee’s skills and abilities;
To encourage continued growth and development of all employees; and
To provide documentation to support recommendations for salary increases, promotions, transfers, demotions and dismissals.
2. Does everyone get reviewed?
All permanent employees shall be given an annual appraisal.
3. Who is the person responsible for rating my performance?
All performance appraisals shall be made by the employee’s supervisor who has first-hand experience or knowledge of the work being performed;
The appraisal is then reviewed by the next higher level supervisor, unless the appraiser is the agency head;
This review takes place before the performance evaluation is discussed with the employee.
4. How does this process begin?
When an employee begins a new position, the supervisor should explain the Performance Evaluation and their expectations for each trait and characteristic. Using the position description as a guide, a plan should be made for Job Duties, and Goals.
5. Will my ongoing performance be discussed?
The employee’s supervisor should continue to provide performance feedback to the employee throughout the review period.
6. Are there various performance levels?
All employees shall be rated on the following levels of performance:
Exceptional: Performance that is characterized by exemplary accomplishments throughout the rating period; performance that is considerably and consistently above the criteria of the job duty or trait/characteristic.
Superior: Performance that is above the criteria of the job duty or trait/characteristic throughout the rating period.
Satisfactory Performance: Performance that meets the criteria of the job duty or trait/characteristic.
Needs Improvement: Performance that meets the criteria of the job duty or trait/characteristic but improvement is necessary.
Unsatisfactory: Performance that fails to meet the criteria of the job duty or trait/characteristic. An Unsatisfactory rating requires explanation. A specific plan of action must be developed to bring employee up to standard. If the total evaluation is Unsatisfactory, a Notice of Unsatisfactory Performance must be completed and discussed with Human Resources.
Non-Applicable: In some cases the trait or characteristic may not be relevant to the position should be rated Non-Applicable
7. Will I be given notice if my supervisor feels that my performance is substandard?
If an employee is not performing satisfactorily during their probationary period, the employee shall be terminated before becoming a covered employee.
Until an employee has completed the probationary period and has a meets performance requirements or higher overall rating on their evaluation, the employee has no grievance rights under the State Employee Grievance Procedure Act. This means that the agency is not required to follow the “Substandard Performance Process” to terminate a probationary employee.
Once the employee has completed the probationary period and has a meets performance requirements or higher overall rating on their evaluation, supervisors should provide the employee with a written warning notice of substandard performance at least 30 calendar days prior to that employee receiving a Below Performance Requirements rating.
An official warning notice shall be in writing addressed to the employee and labeled as a warning notice of substandard performance. This notice shall also specify the deficiencies in the employees performance and ways of improving performance. A time period for improving will be specified along with the possible consequences if no improvement is shown. This warning notice is signed by the supervisor and the employee.
During the warning period, the employee and the supervisor shall have regularly scheduled meetings during which they shall discuss the employee’s progress.
These meetings shall be documented and included in the employee’s official personnel file.
8. What happens if my supervisor does not complete a performance evaluation during my review period?
If an employee does not receive a performance appraisal prior to their performance review date the employee will receive a "Meets Performance Requirements”by default.../Policies and Forms/EPMS/model policy.htm#probationary
9. Do I receive a copy of my Employee Performance Evaluation document?
Employees may request a copy of their Evaluation at the time they sign this document or a copy may be obtained from their personnel file in Human Resources.
10. Who do I contact to get more information?
Susan Atwood
Personnel Assistant
953-5988
atwoods@cofc.edu
Employment
1. How do I find out the status of my application? The PeopleAdmin online system will list the status of all positions
2. Should I complete the entire application?
You must complete the entire application and provide all requested information, including all employers (past and present), telephone numbers, dates of employment, reasons for leaving, salary information and complete addresses.
3. What does "Closing date" mean?
When a job posting indicates that there is a closing date, it means that Human Resources has set a final deadline for applications. Applications received after that deadline are not processed.
4. How do I apply for multiple positions?
You must submit a separate application for each position. Our PeopleAdmin online application process allows you to retrieve and submit your application for multiple jobs.
5. Do I have to apply for a specific position?
You must apply for a position that is currently open. Your application will not be processed if submitted for a closed vacancy.
6. What form should current employees submit to apply for positions?
Current employee's should submit a PeopleAdmin online application. The application may be used for multiple positions.
7. How do I apply for a temporary/part-time position?
Temporary/part-time positions may be applied for by submitting a PeopleAdmin application.
8. May I submit a resume?
Resumes may be submitted along with the application. Our PeopleAdmin online application process allows you to attach your resume.
9. Once my application is submitted, how long will it be before the screening process is completed?
Each hiring department has its own distinct time-line for filling a particular recruitment and conducts its screening accordingly. Some searches last several weeks while others may take several months.
If you are selected for an interviews, Human Resources will contact you to arrange the interview. If you do not hear from Human Resources, you may assume that other candidates were selected for an interview.
You may wish to check our web site for the recruitment status of the position(s) for which you applied. This web page is updated on a weekly basis.
10. May I submit my application by fax?
No. All applications must be submitted through the PeopleAdmin on-line system
11. Where is Human Resources located?
Click here
12.How do I apply for an academic position?
You many apply for an academic position through the PeopleAdmin on-line system.
Pay
1. When do I get paid?
Paydays are twice a month, on the 15th and the last working day of the month for all employees. If payday falls on a weekend or holiday, the paychecks are available the last working day before the weekend or holiday. Students' paychecks are available on designated paydays. All checks are ready for pick-up in the Payroll office from 8:00 a. to 4:00 pm.
2. What is FICA on my pay stub?
Federal Insurance Contributions Act, also known as social security tax.
3. What is MQFE on my pay stub?
Medicare Qualified Federal Employee tax, Medicare portion of FICA
4. What is OTHER DEDUCTIONS on my pay stub?
Other deductions include any active deductions that are not itemized in the (description) column, along with any deductions that are no longer active for the calendar year.
5. What is the Cougar Trail?
The Cougar Trail is the employee self-service system and is available to all staff and faculty. Cougar Trail is used for updating personal information, such as addresses and emergency information. The Cougar Alert system is also located under personal info. It is our alert system in the event of a campus emergency so it is extremely important that your contact information is up to date. Cougar Trail is also used for payroll issues, such as time and leave input. You may view your paystub and leave balances. If you have a problem accessing Cougar Trail, please contact IT Help-Desk at
6. What is the explanation for the codes on my paycheck?
(please click for all codes - code glossary)
7. What is “Direct Deposit”?
Direct Deposit is a system which permits money to be transferred from one point to another without the use of paper checks. The system makes it possible for the Payroll Department to deposit an employee’s net pay directly into his/her checking and/or savings account every pay period.
It is important to note that all information regarding your check "stub" is on the Cougar Trail. You will not receive a paper "stub".
8. May I have my payroll check directly deposited into any bank?
Your financial institution must be a member of the Automated Clearing House (ACH). Most banks, some savings and loan companies, and some credit unions are members.
9. How do I sign up for Direct Deposit?
You must complete the “Authorization Agreement for Automatic Deposits” form, attach a voided check, and return to Human Resources. Your MUST contact your financial institution to verify routing/account numbers.
10. When will the direct deposit be effective?
It will take two pay periods after HR receives your completed form before the DD goes into effect. Once you have turned in your form, be certain to check your pay envelope. In the meantime, your check will continue to come directly to you on payday.
11. What options are available within the Direct Deposit system?
a) You may choose to have direct deposit in one checking or savings account.
b) You may choose to have direct deposit in a combination of one or two checking/savings accounts. NOTE: You cannot exceed a total of two accounts. If you choose two accounts you must specify how much is to be deposited into ACCOUNT 2; and the remainder of your net pay will be deposited into ACCOUNT 1.
12. May I have part of my paycheck deposited into one or two accounts and the rest delivered to me?
No. If you choose the direct deposit option, all of your net pay will be deposited.
13. May I vary the amount of money deposited into checking and savings accounts from one paycheck to another?
No. If you authorize a split direct deposit, the portion deposited into ACCOUNT 2 will be a fixed amount and the remainder of your net pay will be deposited into ACCOUNT 1 until such time that you change your authorization form. NOTE: When you change your authorization form, your direct deposit(s) may be interrupted for two pay periods while the change is being processed. You will receive a check rather than a direct deposit stub for these pay periods.
14. After I complete the “Authorization Agreement for Automatic Deposit” form, will my next paycheck be directly deposited into my account?
No. It will take two pay periods after Human Resources receives your completed form for the direct deposit to go into effect. In the meantime, your checks will continue to come directly to you on payday. Be sure to open your pay envelope to be certain a check is enclosed.
15. May I have my direct deposit accounts in different banks?
Yes. Your accounts can be in the same or different Financial Institutions, but both Institutions must be
member of the Automated Clearing House. (ACH)
16. What days will my net pay be deposited?
Your net pay will be deposited into your account on the 15th and the last working day of each month.
17. How will I know how much money has been deposited?
On the bottom right side of your pay stub is a box labeled “Bank Deposits”. The amount shown here will reflect the amount deposited into your account(s).
18. After I become a participant, may I change or cancel my authorization?
Yes. You must submit a new authorization agreement each time you make a change to account numbers, an account, and/or cancel your account(s). Your deposits(s) will be interrupted for two pay periods while the change is being processed. You will receive a check rather than a direct deposit stub during the
processing period.
19. What are the advantages of participating in the direct deposit program?
There are several benefits:
a) You avoid the possibility of having your check stolen;
b) You avoid bank lines;
c) You do not have to wait for your paycheck to come in the mail;
d) The money goes into your account on payday, even if you are out of town or unable to go to your bank for other reasons.
Workers' Compensation
1. Do I need to report an injury at work if I do not need medical care?
Yes, all work related injuries, no matter how minor, must be reported right away. A first report of injury and illness form must be completed by the workers' compensation coordinator to document all injuries.
2. Are all College employees covered by Workers' Compensation?
All college employees are paid through the college of charleston payroll system are covered by workers' compensation. This includes faculty, staff, adjunct, temporary, and student employees.
3. What do I do if I am injured at work and how do I get medical treatment?
click here
4. What do I do if medical bills are sent to me for an injury I had at work?
Take the bills to the Workers' Compensation Coordinator in Human Resources. The Coordinator will contact the medical provider and make sure that they bill the state accident fund in the future. In addition, the Coordinator will forward the bill you received in error to the state accident fund for payment.
5. How do I get paid and do I have to use my leave when I am out of work recovering from an injury at work?
click here
6. What is a Workers' Compensation Hearing?
click here
7. I was injured at work and I need to get a prescription filled. What do I do?
Contact the Workers' Compensation Coordinator so that the prescription can be authorized and billed to the state accident fund. All pharmacies will not bill the state accident fund so make sure that you contact the Workers' Compensation Coordinator before dropping off your prescription.
Separation/Resignation
1. How should I notify my supervisor that I am resigning?
Provide a written letter of resignation to your supervisor and send a copy to Human Resources.
2. What should the letter say?
Include your reason for leaving and the date of your last day of work. It is professional courtesy to give at least two (2) weeks notice of your last day of work. If you are moving, please provide a forwarding address so that we can forward your W-2 for in January.
3. What should I do next?
Make an appointment with HR to have a Benefits Exit Interview.
4. What happens at the Exit Interview?
You will be advised of your rights regarding retirement plan funds' distribution and health insurance conversion. You should turn in your College ID card HR. We will also ask you to complete an Exit Interview Survey. The Exit Interview Survey is for statistical and research purposes only. The survey is confidential and is not included in your permanent personnel file. Nothing you write will be discussed with your department unless you give us permission to do so.
5. What should I do on my last day?
On your last day of employment you should return your keys, parking pass/card and any other College of Charleston Property. Be sure your last time sheet is completed, signed and if possible faxed to HR. This is needed for leave payoff information.