learning and development banner
 
Employment Benefits Compensation and Classification Policies and Forms Training and Development Frequently Asked Questions
 


Learning and Development Workshops are designed to enhance individual skills and to support professional development.

We are building our core workshop structure and will notify staff and faculty of new course availability via e-mail.

Please let us know when you have thoughts or needs for new courses. We look forward to seeing you at our Development Seminars.

Workshops by Category

Understanding the College of Charleston
Office Professional Series

All Office Professionals (administrative assistants, office managers, and other office support employees) are invited to attend the Office Professionals’ workshop series. The workshops are designed to assist new Office Professionals in transitioning into the College and to allow current Office Professionals the opportunity to continue to expand their education and skills as they progress with their careers at the College.

The series will be held two (2) times per year so if you missed workshops in the spring, you are invited to attend the fall sessions. You may register on-line or e-mail mcclenaghanl@cofc.edu.

All workshops will be held in the Lightsey Building Human Resources Conference Room unless otherwise notified.

Campus Tour - Join our Admission's Office Charleston 40 Tour Guides for an informative tour of the Campus - Every first Monday of the month at 9:00 a.m.

History of the College and College Organizational Structure - A brief history of the College of Charleston and an explanation of our organizational structure
Tom Casey, Director, Human Resources

The College of Charleston Customer Service Standards - A spirited review of active listening skills, telephone, skills, e-mail etiquette, and "the buck stops here" philosophy
Linda McClenaghan, Training Specialist

Procurement Policy and Procedure - A detailed explanation of State requirements and Procurement rules and regulations.
Wendy Williams, Director, Procurement and Procurement Staff

Time Management - A time management review geared to "real life" issues at The College of Charleston. A Survey will be anonymously completed prior to the session and the content will be specifically developed around survey results.

Human Resources Policy and Procedure - A detailed look at Time Sheet Administration, Hiring Forms, Dual Employment, Leave Policy, and other critical support functions relating to Human Resource Management.
Dee Cole, Associate Director, Human Resources

Supervising Your Students - You've been given a student employee to supervise, now what? Learn a few tricks of the trade to help make this a beneficial relationship for the student and your department. Topics include supervision techniques, student development and employee evaluations.
Kristine Berry, Student Employment Coordinator, Career Services

Managing Your Own Performance-The policies and procedures of EPMS and how to become more involved in the performance evaluation process.
Linda McClenaghan, Training Specialist, Human Resources

Quality Service

Fish Philosophy
Time: 1 Hour
Who Should Attend: Anyone who answers the telephone
Prerequisite: None

Overview: Please visit our Fish Philosophy Page

Using the Telephone as a Customer Relations Tool
Time: 1 Hour
Who Should Attend: Anyone who answers the telephone
Prerequisite: None

Overview: Determine how you can better service your internal and external customers by using the telephone as a customer relations tool. This session is highly interactive and entertaining, but has a serious message.

Management Skills

Hiring for Success
Time: 3 Hours
Who Should Attend: All Managers and Supervisors (especially if you are anticipating hiring or being involved in a panel)
Prerequisite: None

Overview: Learn the "Behavioral" interviewing method that can assist you in hiring the right person for the job. This interactive workshop featuring the video "Not Just a Gut Feeling" is based on the premise that past behavior predicts future behavior.

This workshop will assist you in determining critical success attributes, which will be used to develop behavioral-based interview questions.

Methods to evaluate candidates and legal guidelines will be discussed.

Remember When? A Guide to Successfully Orienting New Employees
Time: 1 Hour
Who Should Attend:

- All Managers and Supervisors (especially if you have a new employee starting)
- Administrative Staff who have some responsibility for orienting new employees

Prerequisite: None

Overview: Help your new employees be more productive, faster. This short, hands-on session is a working seminar that will help you develop the tools and checklists that will make your new employee a productive part of the team as quickly as possible.

The session is geared toward Supervisors and their interaction with a new employee; however, administrative staff will find the workshop useful if they assist in preparing for new employees.

"Keeping The Good Ones" - A Study of Retention
Time: 2 Hours
Who Should Attend: All Managers and Supervisors
Prerequisite:None

Overview: Develop methods to retain valued employees. This workshop uses a video to illustrate the power of "treating your team members as people first and employees second". Expect a spirited discussion after the video followed by determining practical, customized retention methods.

Supervisory Practices

Leadership Defined and Explored: What is it and how do I do it?
Linda McClenaghan

Overview: Styles of Leadership will be defined and each manager will look at their own leadership styles and determine an individual course of action to build on their strengths.

Beyond Workers’ Comp (and a look at Leave Policy)
Andrea Stevens and Rick Krantz

Overview: The rules, regulations, policy and procedure will be discussed along with the implications of safe working. Ideas will be generated to try to reduce workers’ comp.

Employment Efficiency
Sherri Shannon and Jackie Chisolm

Both permanent and temporary hiring procedures and paperwork will be discussed.

Counseling for Performance
Dee Cole and Linda McClenaghan

Determine methods to motivate all employees to move their performance to the next level.

Respect and the Law
JoAnn Diaz

EEO, sexual harassment and just plain respect!

Progressive Discipline -- When All Else Fails
Dee Cole

Progressive Discipline and termination policies and procedures will be discussed.

EPMS – Beyond the Form
Sue Atwood and Linda McClenaghan

A detailed look at how to write actionable evaluations that can motivate employees for future results.

Personal/Professional Growth and Motivation

Lessons from the Movies Series
Time: Each session is 1 hour

Stop by for some popcorn and discussion! 

Join us for this series which will explore leadership, organizational, management, and interpersonal principles and practices by analyzing scenes from popular movies. After a brief overview of the concept(s), we will view rich movie clips that will fuel group discussions on the skills (or lack of) used in the clips and how the characters were affected. We will also attempt to intertwine how the clip concepts and principles might affect our own personal/professional lives.

  • Conflict Management
  • Group Dynamics
  • Decision Making
  • Effective Communicatio

Unleashing Your Right Brain
Time: 1 Hour
Who Should Attend: All Faculty and Staff
Prerequisite: None

Overview: Discover your creative abilities. Based on Michael Gelb's book "How to Think Like Leonardo Da Vinci", this workshop will invite you to explore your current operating methods and add alternative thought processes. Fun and entertaining - but you will leave this workshop with concrete ideas for your life and your job.

Change Management -
Not Just Coping, but Soaring in a Changing Environment
Time: 1.5 Hours
Who Should Attend: All Faculty and Staff
Prerequisite: None

Overview: Discover methods to not just cope with, but to lead and embrace change. Bring your current "changes" with you and develop specific action plans to make the change a positive, move forward experience.

Radiating Possibility: Sit in the front row of life. Enter the Dance!
Time: 1.5 Hours
Who Should Attend: All Faculty and Staff
Prerequisite: None

Overview: Take the "Journey of Discovery" with Boston Philharmonic Conductor Ben Zander. His entertaining video tape will set the stage for a spirited discussion and personal action plan to "leave behind the anxiety and pressure that are part of the competitive mind set, and connect with others through their dreams and visions.

Stress Management
Time: 2.5 Hours
Who Should Attend: All Faculty and Staff
Prerequisite: None

Overview: Join Health Educator Laura Lindroth as she leads you in a discussion to explore methods to reduce stress and enjoy life more!

The Art of Listening
Time: 1.5 Hours
Who Should Attend: All Faculty and Staff
Prerequisite: None

Overview: Nothing changes life more that learning how to listen...really listen. Join us for this very interactive session to learn how to get more from friends, family, students and co-workers, just by using your ears!

Financial Health

Financial Health
Time:1.5 Hours

Overview: Diane Blackwelder, a Certified Financial Planner, will discuss the basic skills needed for financial health: Reduce Debt, Increase Savings, Have a Plan (and follow it)"

This course is for anyone who wants to enjoy a financially positive future. It will give practical advice on developing the skills many adults have still not learned or practice. While this may seem simple it’s where many people fall down and why most boomers are seriously in debt. Without these skills, financial stability will probably not arrive.

Investing for Beginners (or for those who still feel like a beginner!)
Time:1.5 hours

Overview: Frank Dirks, a Financial Advisor with UBS Financial Services, Inc. will be discussing the basics of investing...what's a mutual fund, bonds, single stocks, diversification, global funds, international funds, etc.  He'll cover the basics and then open the floor for questions.

Home Buying 101 – The Right House
Time: 1.5 Hours

Overview: First-time home buyer? New to the area? Thinking about buying a house or condo? Tired of paying rent?

If any of these questions sound like you or if you just want to learn how to go about the home purchase process, we have arranged for Steve Kaul to walk you through the steps. Steve will not be trying to sell you anything but rather will be providing education that will help you to be a more informed consumer.

Home Buying 101 – The Mortgage
Time: 1.5 hours

Overview: Are you getting serious about purchasing a new home but need some information on how to obtain a mortgage or what type of mortgages are available. Please join Dennis Meyer for this very informative workshop. Dennis will discuss the many financing options available and explain the ups and the downs of each.

College Financial Aid
Time: 1.5 hours

Overview: Don Griggs, College of Charleston Director of Financial Assistance and Veterans Affairs, will explore the scholarship processes, federal and state sources, applications and the most important timelines. If you have a child getting ready for college or currently in college, come find out more about the process and bring your questions.

Computer Courses

The College of Charleston Human Resources department offers an exciting array of computer courses for faculty and staff.

Beginning Computer Sessions (no cost)
Time: 1 hour a week for 4 weeks

Learn the computer from the ground up - what makes it work, getting on the internet, learning the basics of e-mail.

Microsoft Word Explored
Time: 3 hours

For beginners who want to know a the basics of Word.

Microsoft Outlook Calendaring (no cost)
Time: 1.25 hours

Outlook Calendaring is an amazing and powerful tool that can assist you in organizing your work and personal life.  This 75 minute workshop will start with the basics, but also give you tips and tricks that will save time and effort.  If you can get your whole department on calendaring...it becomes even more powerful.

Microsoft Publisher (no cost)
1.5 hours

Make great looking documents that adhere to the high standards of the College of Charleston Style Guide.  You will learn all of the exciting feature of Publisher and practice with pictures, layouts, and text so that you will be ready to make your own personal or business documents.

The following courses are taught by Trident Tech Continuing Education staff and represent a significant savings.

Each course will have a cost of $100 per day (which includes a reference book); however, half of the total cost ($50) will be refunded through Human Resources upon successful completion of the course. An IDT is required 14 days in advance of the course start date.

(Note: Both days of 2 day courses must be completed)
Course Descriptions (from Trident Tech Continuing Education Schedule)

Dreamweaver Introduction
(2 day class)
Time: 9-4
Location: Bell Building Room 500

Learn to use one of the most popular Web design tools to build attractive, dynamic Web pages. Apply special features of the software to enhance Web pages, and learn efficient file management for web sites and techniques of FTP and remote server interaction.

Dreamweaver Intermediate
Time: 9-4
Location: Bell Building Room 500

The course will introduce you to advance concepts of the Dreamweaver MX web development application. In this course, you will expand on the knowledge you gained in the Dreamweaver Introduction course. You will work with advance Web site creation features available in Dreamweaver, including libraries and behaviors. In addition, you will use many of the new features available within the HTML 4 standard including style sheets and layers.

Fireworks MX Level I
Time: 9-4
Location: Bell Building Room 500

In this course, you’ll use Macromedia Fireworks to create vector graphics, edit bitmap graphics, optimize images, and create and assign rollover effects for the Web. You’ll learn about the differences between bitmap and vector graphics, as well as the GIF, JPEG and PNG file formats, and learn how to choose the best format for a particular situation. You’ll learn to use selection tools to isolate and edit parts of an image, import and modify text objects, slice images into sections, apply rollover effects and export the appropriate code to an HTML document.

JavaScript I – The Basics
Time: 9-4
Location: Bell Building Room 500

Make your Web site come alive with JavaScript, the most popular scripting language on the Internet. Topics include basic object-oriented programming concepts to introduce you to the JavaScript through Dreamweaver to make your site interact with visitors. (some Dreamweaver knowledge required).

Access 2003 Level I
Location: Bell Building Room 500

This course introduces four basic objects needed to create and operate a simple business database system. Multi-table relationships are discussed and used in queries. No prior knowledge of Access is necessary, but a database experience is helpful.

Access 2003 Level 2
Location: Bell Building Room 500

This course introduces the macro concepts and programming features within Access to customize and automate a business database system. Topics include naming conventions, templates and master forms to speed development and various macro techniques to protect data.

Excel Formulas

Excel Pivot Tables

Personal Health

Heart Health

Dr. Inman will be discussing the many ways that you can contribute to your healthy heart.  He’ll touch on:

What is the heart and how does it react with other parts of the body?

How does high blood pressure affect the heart?

How does cholesterol affect the heart?

How does exercise affect the heart..how much exercise?

How does diet affect the heart?

What other things affect the heart (alcohol, medications, drugs, etc., heredity)?

How do we know if our heart is healthy>

Bring your questions!

Need to be Re-energized and Get More Fulfillment Out of Your Worklife?
Join Us for The Fish Philosophy®

Seattle's Fish Market is the unlikely setting for this extremely motivational video presentation. The video will have you laughing and thinking. The discussions with your fellow employees will motivate you to:

    1. o        Determine to energize your work and your life.
    2. o        Make the choice to make your day a great one.
    3. o        Discover ways to "be present"
    4. o        Choose to make someone's day, everyday!

Join us for a workshop that you'll leave wearing a smile and feeling empowered to help create a less stressful environment for yourself and those around you

Get in Shape and Feel Great?
Yoga

Join instructor Skip Rector, as he leads you through a series of Yoga exercises to introduce you to the benefits of stretching and strengthening the core of the body. Skip will conclude the session with a guided meditation. Please wear comfortable, non-constrictive clothing.

Healthy Cooking Demonstration 

Join  The College of Charleston’s Executive Chef, Robert Hylton for an evening of Healthy Cooking. There will be a charge for this session which will be advertised as we finalize the menu and complementing wines. In the past, it has been about $30 per person. Chef Hylton will be featured in this month’s Portico.

Worksite Screening – Prevention Partners 

Look what you get right here on campus for a $15 co-pay:;

Health behavior risk appraisal
Blood pressure measurement
Body height/weight measurement
Blood chemistry profile
Hemogram Blood lipid profile

Caring for the Elderly

Sarah Gainey, LPC and President of SAVE, Inc. will discuss the physical and emotional challenges of caring for the elderly.

Don’t Sabotage Yourself!

Rory Thomas is a certified personal trainer, professional wellness coach and a certified hypno-therapist. His topics will include:

o   At home workout routines and techniques that are guaranteed to get results and that anyone can do.

o   Top 3 reasons 45% (very conservative recent study) of people fail at exercise programs within the first 3 months and how to avoid them.

o   Top 5 changes you can make in your nutrition choices to get healthier and burn excess fat.

o    Effective wellness goals that will avoid sabotage

o    Top 5 things that fitness clubs DO NOT want you to know about taking extra weight off and keeping it off

Rory welcomes any questions you would like to bring.

Alternate WorkOut Program

This program will require you to find time to train in one of the campus fitness facilities.  This is still a relatively simple program, but is a little more advanced than the Home Program.  Steven suggests that you find a partner to train with you during this program rather than attempt to tackle it solo.  This will give you the benefit of having someone to encourage you as well as increase the level of safety since you would be dealing will free weights.  

Exercise for Children 
Tim Scheett,  Physical Education,  will give some guidelines for when to start your children on an exercise program, how much to do, etc.  Bring your questions and your children  if you like !

Balancing Work and Family
Dr. Dena Cordes will facilitate a conversation about balancing work and family and will share some ideas that work!

Feeling a Little (or a lot) Stressed? Stressed about work and life…join S.A.V.E. counselor Debbie Dechene for a discussion of ways to get healthier by reducing and controlling stress.

Women’s (over 40) Health
Sharon Bond is an Assistant Professor in the College of Nursing at MUSC and a doctoral student. As a nurse midwife, Sharon’s focuses on health teaching and prevention of disease. She assists women in the management of their perimenopause transition using natural, bioidentical, alternative and traditional pharmacologic methods. Bring your questions!

End the Month by Getting Over It!

Join the  Challenge and Get Over the Bridge.  Register for the Bridge Walk/Run at http://www.bridgerun.com then register for a free College T-Shirt with Alumni Relations .

Just for Fun (look for new Holiday Schedule to be announced)

Summer Fun and Community

Just a little Summer Fun and Community. We hope to add more later...know anyone who would like to instruct a session? email me mcclenaghanl@cofc.edu  with the sessions you would like to attend.

Knitting for Beginners (2 parts) - and we can do more if needed.
Tuesday, July 10 and Wednesday, July 11
12:00 Noon
Human Resources Conference Room

Jill Conway, Honors, will give you the basics of knitting, and after two sessions you will have the skills to make a basic knit, purl scarf.  Bring your own needles and some yarn that you enjoy and you will have a new scarf for next winter.  Jill suggests that you start with large needles (size 10 or larger is printed on the head of the needle - and try not to get them larger than about 12 inches long) an appropriate gauge yarn (not too fuzzy or complex) so that you can see your work grow quickly! Also, come visit and help teach if you've been in other classes...Pat Schryver brought some great dishcloth patterns that you might want to take a look at.

Basket Making
Thursday, July 12, Tuesday, July 17 and Thursday, July 19
Location to be Announced

Join Basket Maker Dorinda Harmon and make a Woven Market Basket (any other suggestions for something you would like to make - Dorinda is open). I've made two baskets under Dorinda's watchful eye and given them as much appreciated gifts. If you've attended before, you know that Dorinda is a great teacher and the session is full of fun and laughter!

Learn to Play Mah Jong
3 sessions (July 24, 25, and 26)
Noon
Human Resources Conference Room

Linda McClenaghan, Human Resources will teach the fascinating rummy-like game played with tiles rather than cards. The game originated in China, dating back to the time of Confucius.  There are many different types of Mah Jongg, but we will be playing the popular National version of the game.  It will take all 3 sessions to start to get the hang of the game.

Holiday Crafts Fun and Community

Tuesday’s – November 14, 21, and 28
12:00-1:00
Human Resources Conference Room

Every week we will be offering instructions to knit a different Dish/Wash Cloth pattern. If you can knit, you’ll end the three weeks with 3 lovely cloths to put in a basket (perhaps the Wall Pouch) with maybe some soap and you’ll have a great personal gift to give. If you can’t knit but would like to learn, join us and we’ll at least have you able to complete a simple cloth with a lot of individual character! You won’t believe how cute these are – and how addictive they are. A fun selection of yarn will be provided but you will need to bring size 7 US needles.

November 30
12:00-1:00
Human Resources Conference Room

Regina Semko will lead us in making an Origami Crane.  The Crane or "tsuru" in Japanese is one of the oldest birds on earth and has a long history in Japanese tradition and legends. Cranes stand for peace, happiness, eternal youth and long life. They are used in Japanese weddings, as cranes mate for life and are devoted to their partners. Folded paper cranes are given to wish a speedy recovery to those ill. It is said that 1,000 folded paper cranes will make a wish come true. A selection of pretty papers will be available.

December 5
12:00-1:15
Berry Hall Activity Room

Pam Niesslein will be repeating her very popular Journal Making Workshop. You’ll leave the session with a personalized Journal that will make a great gift (for you or someone else). Note:

December 12
12:00-12:15
Berry Hall Activity Room

Need just the perfect Box or Bag to house a special gift? Join us to craft and decorate some individualized boxes and bags. A fun array of materials will be provided.

And last but not least…we are re-publishing our holiday recipe website http://www.cofc.edu/~humres/recipes/recipes.htm. Please send recipes to share with the campus community and we will continue to add them to our collection (I’ll be adding a few new ones later!)

 

 


 

 

 

picture of azaleas picture of training class link to cofc home page link to human resources home page learning and development home page link to office professionals link to quality service link to supervisory skills link to supervisory practices link to life management link to financial health