Webmail Support

Important Notice: The College of Charleston will never ask you for your username/password by email.

If you are Faculty/Staff, you need to go into the Faculty & Staff portion of the College of Charleston website to access your mail.

Choose which scenario best describes the issues you are encountering:

I get a 'Quota Exceeded' message on screen when I log into webmail
Click Here
I get an 'Internal Server Error' and can't log in to webmail
Click Here

I get an email every night telling me I'm over quota, but
when I log into webmail, it says I'm nowhere near my quota.
Click Here
I want to add or remove a forward so my mail goes somewhere else
Click Here

When trying to reset my password in cougar trail, I get
a message stating" No account found for credentials provided"
Click Here

If you have forgotten your password and are a current student, you can reset it through Cougar Trail. Simply log in, click 'set cougars password' in the right hand column, and follow the prompts.

Edisto accounts are for current students only and are deleted if you don't continue to take classes. The alumni office issues permanent CofC associated email addresses to graduates.